What Makes Thaetus different?

Thaetus has a straight forward approach to all the services we offer. There are no hidden costs and we have worked hard to find the best products and pricing for all of our services. Along with those foundational goals, Thaetus has developed the state of the art Internet Based Donation System (IBDS). This system was designed to fit any non-profit organization’s website through customization and automation. It will have the look and feel of your organization’s website, allowing donors to feel comfortable knowing they are donating directly to your cause.

Using this system, donors can manage their own accounts, saving your organization time and money. Our system also allows your donors to take care of problems directly through their own "Donor Portal", which means for the donor, they can take care of credit card or bank account issues when it best suits them and your organization will save time by not having to process unnecessary phone calls.

At Thaetus, we want your organization to spend its time on the more important aspects of the mission by making the donor portal as user-friendly and self-supporting as possible. Below are details on what allows our system to help you.

What Thaetus provides:

All of the features listed below are available to the organization 24/7 through the organization’s management link. Donors also can manage their own accounts 24/7 through a donor portal, which also matches the look and feel of your website.

The lowest cost online merchant account available
All funds deposited directly into your own bank account
Ease of use - as simple as adding a link to your website
Customized and branded secure donation pages
Customized donation thank you e-mail messages
Customized collection basket receipt if desired
Customized welcome message when a person signs up
Mass e-mail utility to send notifications out to all donors
The ability to accept recurring donations
Your organization's name on your donor's credit card and bank statements
Real-time donation notification via email
Unlimited donor report downloads in Excel spreadsheet format
Acceptance of all major credit card types or just the cards you want
Acceptance of bank account transactions
Ability to send out an email to all donors
Personalized email receipts sent automatically to donors
Ability to setup customized campaigns at any time with an automated email to all donors notifying them about the new campaign
Ability to add to the system up to 3 ID's per donor so that data can be more easily integrated into your organizations management system
Reports can be generated at any time through your organizations personal Thaetus home page
The system takes care of errors in credit card processing or bank account withdrawals by working with the donor directly. No need to process phone calls or have people on the phone taking support requests.
Unparalleled support. If you have questions or issues, you can call support during regular business hours from 9-5, Monday-Friday, or you can page us at emergency@thaetus.com.

If that is not enough, what Thaetus offers the donor is what will really exceed your expectations.

Donors have a customized "Donation Home Page", where they can manage their donations to your organization.
From this page, donors can generate an IRS approved tax letter at any time.
If donors have a problem with a credit card, the system lets them know about the problem via email and explains how they can fix the problem themselves, step by step.
Donors can setup multiple donations to the organizations regular donation as well as special cause campaigns.
Donors can utilize multiple credit cards or bank accounts, and choose which one they would like to donate from.
Donors can view and download a report of their year-to-date donations at any time.
Donors can update their personal information such as their email address or any other account information themselves, saving your staff the time and energy in handling these phone calls.

If there is another feature you would like to see added… please let us know.